With over two decades of experience in the service contract and warranty space, Dawn has never lost sight of the customer. Having held roles in every facet of the industry, Dawn’s extensive experience translates into her unique insights into customer experience, emerging trends and opportunities for her partners to grow top-line sales. As President of Centricity, Dawn has grown the company to become one of Bankers Financial Corporation’s most competitive business lines, while achieving an A+ BBB rating. In 2016, Dawn was named as a Finalist within the Financial Services category for the Tampa Bay Business Journal’s Business Woman of the Year Award. She was also awarded a Bronze level Stevie Award for Female Executive of the Year in Consumer Services for a company with up to 2,500 Employees. Away from the office, you can spot Dawn wearing the red, orange, and pewter to support her Tampa Bay Bucs on NFL Sundays.